Family BusinessesPlaybook
KPIs
Key Metrics: Board decision cycle time, dispute frequency, shareholder alignment milestones.
Evidence Checklist
Key Documents: Charters, shareholder/JV agreements, board minutes, registers, valuations, mediator notes.
Tailored legal solutions for succession, exits, and governance to preserve continuity and reduce internal friction in family-led enterprises.
- Succession, partner exits and governance friction stall operations.
- Family charters, shareholder resets, mediation
- Exits and dispute containment; board procedures and decision rights
- Deadlock, unclear decision rights
- Transfer restrictions that block capital
Our Approach
to Client Engagement
We provide clients with practical tools to manage risk and improve efficiency.
01
How We Train Client Teams
Workshops on clause libraries, notice mechanics, record‑keeping and dispute‑avoidance; short admin guides for repeatable tasks.
02
One‑Pager — Evidence Mindset
Start with chronology; attach contemporaneous exhibits; map legal elements to facts; identify gaps; plan collection; prepare witness list early.
03
KPIs & Reporting Dashboard
Contract cycle time; acceptance‑first‑time rate; dispute close‑rate; arrears recovery ratio; EOT success ratio; budget adherence.
Our Approach to
Timelines & SLAs
Engagement Lifecycle
Our client engagement process follows a defined, five-stage progression to ensure clarity and control.
01
Intake & Scoping
We begin with conflicts checks, confidentiality safeguards, and a thorough capacity assessment, followed by defining deliverables, milestones, budgets, and decision gates.
02
Execution
Workstreams are partner-led, following a weekly cadence and utilizing detailed document checklists to ensure progress is steady and transparent.
03
Quality Control
High-impact documents undergo rigorous peer review, while disputes benefit from comprehensive evidence and timeline checks to build the strongest possible case.
04
Close-Out & Learning
We conclude with organized settlement or closing packs, update our internal playbooks with lessons learned, and conduct a full debrief to ensure client satisfaction.
Service Standards (SLAs)
Our service standards are anchored in clear, measurable timelines to provide you with certainty and responsiveness.
Acknowledge Enquiries
All new enquiries are acknowledged within one business day, so you know your request has been received and is being processed.
Standard Matter Scoping
You will receive a detailed scoping proposal within 2–3 business days after our initial intake call, outlining deliverables and pricing.
First Draft Delivery
For standard contracts, the first draft will be delivered within 3–5 business days from the moment the scope is confirmed.
Early Case Assessment
For new disputes, we provide an early case assessment within 5–10 business days from the receipt of all relevant documents.
Our Commitment
to Certainty
We operate on a principle of no surprises, giving you complete confidence in the process and the outcome.
01
Communications & Reporting
A single accountable partner is assigned to every matter, with a named day-to-day contact. We provide weekly status notes, conduct monthly portfolio reviews, and document clear escalation routes in every engagement letter.
02
Budgeting & Pricing
We provide financial predictability with fixed fees for defined scopes, capped fees for projects with potential scope shifts, and blended rates for multi-disciplinary matters. Time-based billing is always supported by transparent narratives.
03
Quality & Risk Management
All high-impact outputs undergo rigorous peer review. We enforce strict evidence baselining for disputes, govern templates with versioning and audit trails, and use secure collaboration platforms with documented sign-off controls.
Our Approach to
Risk, Conflicts & Conduct
We manage risk proactively through clear frameworks, rigorous checks, and an unwavering commitment to professional ethics.
01
Risk Allocation Philosophy
We seek proportionate, predictable remedies: clear acceptance criteria, staged payments, practical cure periods, evidence‑based change control and forums aligned with enforcement realities.
02
Professional Conduct & Regulatory Notes
Court representation is provided by licensed advocates before UAE courts subject to local laws and procedural rules. Matters in DIFC/ADGM are subject to local rules on rights of audience and representation. We do not provide financial services or investment advice.
03
Conflicts & Independence
Conflicts checks are completed before we accept instructions. Where we cannot act, we notify promptly and, where appropriate, suggest alternatives.
04
Data Protection & Confidentiality
We use encrypted channels for sensitive communications, apply least‑privilege access to matter materials and follow UAE PDPL baselines. International transfers use appropriate safeguards. Do not send confidential information until engagement is confirmed.
Our Intake &
Checklist Approach
We begin every engagement with a disciplined intake process to ensure we scope, price, and manage matters effectively from the start.
Checklist — Commercial Contract Intake
- Scope and deliverables
- Milestones & acceptance criteria
- Price & adjustment mechanisms
- IP, confidentiality & liability caps
- Change control & notices
- Forum & enforcement strategy
Checklist — Construction Claim Evidence
- Baseline programme
- Instructions & change orders
- Site diaries & photos
- Formal correspondence & approvals
- Quantum & delay expert analyses
Checklist — Tenancy Dispute
- Tenancy agreement & notices
- Rent ledger & payment records
- Inspection & snagging lists
- Escrow & handover documentation
- Settlement options & timelines
Our Approach to
Legal Templates
We build robust, court-ready documents using disciplined templates that clarify rights and reduce risk from the outset.
01
Board Governance Reset
Our templates clarify reserved matters, information rights, voting thresholds, funding duties, transfer rules, deadlock and exit mechanics, meeting cadence, and minutes protocol.
02
Settlement Agreement
Key clauses cover definitions, consideration and staged payments, releases, confidentiality, non-disparagement, enforcement, jurisdiction, and conditions precedent with long-stop dates.
Our People
Our partners combine rigorous legal discipline with practical commercial advice, providing direct access, defined budgets, and court-ready execution to protect and enhance client value.
Noura Al Hajeri
Noura Al Hajeri advises on commercial and corporate matters with a disputes practice spanning real estate and construction sectors. She drafts and negotiates shareholder and joint venture agreements, supply and distribution contracts, tenancy arrangements, and settlement agreements.
Noura is particularly disciplined in managing evidence and chronology and is experienced in coordinating civil proceedings alongside related criminal complaints, especially in matters involving alleged fraud or misappropriation.
Fahad Al Hadouri
Fahad Al Hadouri represents clients before UAE courts and in both institutional and ad hoc arbitration proceedings, with a focus on commercial, construction, and real estate disputes. He brings particular strength in early case assessment, evidence mapping, and leveraging settlement strategies to drive efficient dispute resolution.
Fahad also advises boards and senior management on governance matters where litigation risks are emerging or ongoing, particularly in high-stakes or regulated contexts.
